Apr 29, 20152 minCall Centers in Manilla Philippines – UNITED AIRLINESIt is amazing how many companies spend millions building a brand on advertising and hiring great employees, but fail miserably in...
Nov 11, 20132 minPoor Customer Service Online Grocery Shopping at VONS / SafewayPoor Customer Service Award! VONS & Safeway. So I am not one that has ever ordered online, but currently in Las Vegas working on a...
Mar 29, 20132 minBlackberry — I think it is time for us to part ways…After years of loyalty to a company and their product, I think my relationship with blackberry is about to end. It is funny to think how...
Apr 10, 20123 minObservations & The Experience of Buying a New CarI recently went looking for a car for the first time in over 7 years. I owned a 2005 Jeep Wrangler (rag top with a plow) with only...