Call Centers in Manilla Philippines – UNITED AIRLINES
It is amazing how many companies spend millions building a brand on advertising and hiring great employees, but fail miserably in...
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- Nov 11, 2013
- 2 min
Poor Customer Service Online Grocery Shopping at VONS / Safeway
Poor Customer Service Award! VONS & Safeway. So I am not one that has ever ordered online, but currently in Las Vegas working on a...
- Mar 29, 2013
- 2 min
Blackberry — I think it is time for us to part ways…
After years of loyalty to a company and their product, I think my relationship with blackberry is about to end. It is funny to think how...
- Apr 10, 2012
- 3 min
Observations & The Experience of Buying a New Car
I recently went looking for a car for the first time in over 7 years. I owned a 2005 Jeep Wrangler (rag top with a plow) with only...
- Aug 22, 2011
- 5 min
Best Buy Saga Part 2
Amazing that nobody from Best Buy reached out to end this….in any event, I do expect that a few years from now they will be out of...
- Aug 22, 2011
- 3 min
Best Buy Customer Experience … You know there is trouble when a brick & mortor company 
Below is the recent posts on the best buy facebook page…I think they have some serious problems. The Best Buy Saga…. Scott Cohen posted...
- Jun 15, 2011
- 3 min
New Daily Deals Study Finds Red Flags For The Industry
New Daily Deals Study Finds Red Flags For The Industry – By Laura Hazard Owen Daily deal sites are now a multi-billion-dollar industry,...
- Sep 19, 2010
- 11 min
Open Skies Airline Are you Listening? Customer Service Problems and a Waste of Your Brand $$
Post sale of Dimestore Media , Madeleine & I have been traveling a lot, with plans to travel even more in the years to come....
- Aug 5, 2009
- 1 min
NYC MTA — Totally messed up!
ARGGGG! The MTA raised fares — totally fine and acceptable. I could give a 100 reasons why mass trasit should be free and gas $10 per...
- Apr 3, 2009
- 2 min
American Express Centurion vs. Visa Black Card
I have been offered all these fancy cards, and can tell you that both Amex and Visa need a lot of work on their costomer service. ...
- Feb 25, 2009
- 2 min
Sony Support – BAD Sony Support – Awful Sony Support- BAD EXPERIENCE!!!!
Sony sent a customer service survey — I was not a happy customer and wanted them to know. SONY CUSTOMER SERVICE IS TERRIBLE. Some...
- Jul 25, 2007
- 1 min
Hertz – they may be number 1, but their customer service sucks!
After a flight delay and 6 hrs on a plane to LA, you get to the airport to expererience no name on the gold board, and then a line that...
- Apr 23, 2007
- 1 min
More Customer Service
A store manager should be fired for understaffing. There is a drug store in Grand Central – a place where people go to but some things...
- Apr 22, 2007
- 1 min
Poor Customer Service
I need to add to this one –Customer Service is one of those areas that I believe make or break a company. When they get it, and provide...
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