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Observations & The Experience of Buying a New Car

I recently went looking for a car for the first time in over 7 years. I owned a 2005 Jeep Wrangler (rag top with a plow) with only 21,000 miles. I had the pleasure and displeasure of visiting a number of dealers in the Westchester area. Disclosure: I don’t like cars. Don’t know a lot about cars. My dad and brother were car guys. My wife knows cars. Did I mention I don’t like cars? Also, I don’t like shopping for cars.

Observations & The Experience of Buying a New Car

White Plains Honda. Waste of time. Poor (translate rip-off) value on trade-in and higher price quote on a cheaper model. The used car manager was Jersey, the salesperson was Chris. WORST: Avoid this Dealer.

Westchester Mazda. If I did not buy the Fiat, I would definitely have bought the Mazda2 from Everol McKenzie. The dealership is awesome and they are straight shooters. I have a lot of respect for a business that hires people that deal fair and square. Most of the employees have been with the owner (Vincent ViSimone) for over 20 years! Victor Bellavia gave a fair price quote for my trade-in and Everol followed through on locating a car that fit what I was looking for. No pressure and honest. Really Really Good: Highly recommended.

Fiat of Larchmont. Alfredo Gulla has been selling Fiat for over 50 years! He is a real gentleman and a terrific salesman. He is also the owner. He earned my business and successfully sold me. Good price on the new car and fair price on trade-in. His daughter Silvana works at the dealership too. Followed through on all that was promised and delivered the car at the price. Best: Highly recommended.

Scarsdale Ford. Carlos Gonzlez was a straight shooter and very competent. The Ford Fiesta was a good value for the money, and they did offer fair trade-in value. I liked them and they are someone I would have bought a car from. Unfortunately, they did not have the model in stock for me to test drive. Good: Recommended.

Yonkers Honda. Javier Cano was knowledgeable and a professional. I liked the Fit, but the extra couple grand just did not make it worthwhile. Honorable Mention/Good: Recommended.

Tarrytown Honda. This dealership is great on service (my daughter owns a Honda Fit), but they did not follow-through on the initial sales call. Chad Sanders picked up the ball and was persistent and professional. I would have been happy to do a deal with him. Good: Recommended.

Curry Chevrolet. What can I say? GM has failed to put forth a vehicle that competes in the $15-20,000 range. The salesperson never followed up. They had little inventory. Sad statement about the current state of the US auto industry. You may have survived the crisis – but I do not think long term you are producing what car buyers want, and definitely not training sales staff correctly. Poor: Not recommended.

Westchester Toyota. You got me to the dealership, but your follow-through on post visit questions was bad. I found the cars to be ok, but you failed to have a sales team to sell correctly. Satisfactory: Not recommended.

Bottom line – sales is a tough business. Car sales people have not had a great reputation, but some of the dealers I visited were really well run, with trained sales associates. Most sales people today have a good amount of product knowledge. I found the ones that played games on trade-in value and jerking me around to be offensive, sleazy, and fit the way most people look at car salespeople.

I am happy with the car I purchased, and offer serious endorsements to both Fiat of Larchmont and Westchester Mazda.


Fiat of Larchmont, Westchester Mazda, Westchester Toyota, Curry Chevrolet, Tarrytown Honda, Yonkers Honda, Scarsdale Ford, White Plains Honda, Honda, chevy, ford, jeep, fiat, Toyota, Chevrolet, car dealers, car sales, buying a new car, Westchester car sellers, wrangler, yaris, mazda2, Honda fit, ford fiesta

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