Amazing if you do reach the right person and they are empowered to resolve customer problems.  I have to give Verizon an A+ in this...

I’m on train and seeing a guy who is like 80 yrs old with his iPOD, and reading a digital book. Folks, I think this new tech stuff is...

Verizon is on my sh-t list. Ok, so I bought a new computer (a Sony with the new VISTA operating system  I tried that stupid Cingular card...