I’m on train and seeing a guy who is like 80 yrs old with his iPOD, and reading a digital book. Folks, I think this new tech stuff is catching on. Now if I get the reader for Madeleine, does that mean we can go on vacation without having to bring 6+ books? Yippee.
Over the years, I have used various digital platforms. It started when I was in the business and speaking at conferences. Many I needed to become familiar with to learn what the user experience was, s
It is amazing how many companies spend millions building a brand on advertising and hiring great employees, but fail miserably in customer care. United is my poster child of the week for bad customer
