This is a terrific clip from listening to podcasts on my IPOD that Natasha gave me for my birthday. Anne Sweeney is President of Disney ABC Televison Group. This clip is from the American Association of Advertising Agencies. This is what Dimestore Media is all about! http://www.youtube.com/watch?v=sMsomuoxhhU
Over the years, I have used various digital platforms. It started when I was in the business and speaking at conferences. Many I needed to become familiar with to learn what the user experience was, s
It is amazing how many companies spend millions building a brand on advertising and hiring great employees, but fail miserably in customer care. United is my poster child of the week for bad customer
