What is FedEx thinking when they don’t make their Super Bowl commercial available to watch??? You can go to the FedEx Web site and watch a 7.22 minute making of the pigeon commercial. They need help!
Over the years, I have used various digital platforms. It started when I was in the business and speaking at conferences. Many I needed to become familiar with to learn what the user experience was, s
It is amazing how many companies spend millions building a brand on advertising and hiring great employees, but fail miserably in customer care. United is my poster child of the week for bad customer
