A lot to catch up on. Since joining Facebook, it becomes harder to allocate additional time to blogging. It’s kind of like the "I don’t understand how you can play golf and run a company thing" (smile).
A lot of things going on. A few things to note follow this post.
Over the years, I have used various digital platforms. It started when I was in the business and speaking at conferences. Many I needed to become familiar with to learn what the user experience was, s
It is amazing how many companies spend millions building a brand on advertising and hiring great employees, but fail miserably in customer care. United is my poster child of the week for bad customer
