As a result of several people in the digital world I do business with sending me invites, I decided it was time to join facebook. To see scott cohen on facebook, you need to be a member — but the link is http://www.facebook.com/profile.php?id=760688974&hiq=cohen%2Cscott
Over the years, I have used various digital platforms. It started when I was in the business and speaking at conferences. Many I needed to become familiar with to learn what the user experience was, s
It is amazing how many companies spend millions building a brand on advertising and hiring great employees, but fail miserably in customer care. United is my poster child of the week for bad customer
