skeeter, The Life Cube artist at Burning Man 2013 at end of playa build before festival
This photo was sent to me by someone I did not even know. It captures a great moment right at the end of the playa build before the gate at the Burning Man Festival opened.
Over the years, I have used various digital platforms. It started when I was in the business and speaking at conferences. Many I needed to become familiar with to learn what the user experience was, s
It is amazing how many companies spend millions building a brand on advertising and hiring great employees, but fail miserably in customer care. United is my poster child of the week for bad customer
