I am very proud of my daughter, Natasha. Her research at the Combating Terrorism Center on al-qa’ida statements was cited in a report on closing Guantanamo. http://www.csis.org/media/csis/pubs/080905_mendelson_guantanamo_web.pdf (Reference as a source is brief and on p 5, footnote 20.)
Over the years, I have used various digital platforms. It started when I was in the business and speaking at conferences. Many I needed to become familiar with to learn what the user experience was, s
It is amazing how many companies spend millions building a brand on advertising and hiring great employees, but fail miserably in customer care. United is my poster child of the week for bad customer
