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Call Centers in Manilla Philippines – UNITED AIRLINES

It is amazing how many companies spend millions building a brand on advertising and hiring great employees, but fail miserably in customer care. United is my poster child of the week for bad customer

Herding Cats Video (EDS Commercial)

Over the years, I’ve herded my share of cats in building businesses and creating art. I can remember the first time I saw this video and how many people I sent it to. The EDS Herding Cats commercial w

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