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Call Centers in Manilla Philippines – UNITED AIRLINES

It is amazing how many companies spend millions building a brand on advertising and hiring great employees, but fail miserably in customer care. United is my poster child of the week for bad customer

Spark Capital – Source NYT

Could we be coming out of a nuclear winter? March 25, 2009, 12:01 am Boston Venture Firm Seeks Entrepreneurial Spark By Jenna Wortham Spark Capital, a venture capital firm based in Boston, is trying t

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